Frequently Asked Questions
What if I am not a 'superfit' mountain biker?
Our TREK bikes have plus size tyres, offer full suspension and of course electric motors allowing riders to select the level of assistance required. This makes our mountain bike tours accessible to those that would not otherwise undertake the challenge. The majority of the circuit is ridden on farm tracks that are not very challenging. That being said, the trail does cover a variety of trails on natural terrain. This adventure is not riding on a road and does require balance and coordination to navigate obstacles.
Are the bikes comfortable?
If you are bike fit then you should hvae no problems at all feeling comfortable in the saddle. However, if the last bike you rode was a BMX Father Christmas left under the tree a couple of decades ago, or it has been a while between bike-based adventures, then you may want to consider wearing padded bike shorts for your comfort. Generally speaking, electric mountain bike are comfortable to ride. We can provide a gel seat if required.
Will the adventures still go ahead in inclemental weather?
Melbourne is renowned for a climate that offers 'four seasons in a day' and we embrace that at Mornington Peninsula E-Bike Adventures. Unless there is an extreme weather event forecast you will find our adventurers exploring the Peninsula trails!
What do I need to bring?
To be fully equipped for your E-Bike Adventure you will need to bring:
What do I need to wear?
At Mornington Peninsula E-Bike Adventures lycra is not a necessity! We encourage you to wear suitable outdoor gear or active wear in which you feel comfortable for your adventures. Your clothing should also offer protection from the sun.
Where do the tours start?
The tours start from various locations. Please refer to the 'Our Tours' section for specific details of the tour start locations.
Are there bathroom facilities on the bike trails?
Please refer to our individual tour pages for details of toilet facilites.
Are the adventures suitable for younger children and family groups?
Due to the size of the bike frames we can generally accommodate children over the height of 5'3". However, for private family trips, children under the that height may be able to participate.
Will my mobile phone work whilst on the tour?
Yes, you should have full coverage on the tours dependant on your network. Telstra is fine. If you use other providers, you would need to check with them regarding specific coverage on the monrington peninsula.
Can I get a refund?
Please refer to our 'Terms and Conditions' page, within the website footer, for details of our refund policy.
How do I book a tour?
Via the 'Contact Us' page, and either phone or send an email to book one of our Adventure tours.
Do you provide personal injury or accident cover for these activities?
No. We do not provide you with personal injury or accident cover. We ask you to sign a waiver prior to the commencement of the tour (See Terms and Conditions for more details). Please remember that you are responsible for your own physical safety and ride control.
Is it safe for me to mountain bike?
- We always suggest that you ride to your own ability.
It is definitely possible for you to be safe while you mountain bike ride.
Take it easy and follow the instructions of the guides.
If you are concerned at any time, dismount your bike and walk around the obstacle.
Will I encounter snakes or any dangerous wildlife?
Our mountain bike tours ride through natural environments. Our native flora and fauna are allowed to live there.