TERMSANDCONDITIONS

MORNINGTON PENINSULA E-BIKE ADVENTURES TERMS

ACCEPTANCE OF RISK

All participants are required to complete an Acceptance of Risk Form prior to joining any Mornington Peninsula E-Bike Adventure. The acceptance of risk form will be provided for signing by participants at the commencement of the adventure.

Please keep your nominated mobile phone switched on on the evening prior to your tour and in the morning of your tour, in case we need to contact you. Please also let us know if you have any pre-existing injuries or medical conditions that may affect your ability to participate.

BOOKINGS

Please contact either Ian 0428 973 990 or Luke 0400 151 569 to book or send an email through our 'Contact Us' page. For a booking to be confirmed we require full payment prior to the tour.

CANCELLATION POLICY

Mornington Peninsula E-Bike Adventures reserves the right to alter itineraries or cancel any tour prior to departure for any reason, such as weather conditions. If, in the unlikely event Mornington Peninsula E-Bike Adventures cancels your tour, you will be notified the morning of your tour and given the option of transferring to another tour or receiving a full refund. Please notify us immediately if it becomes necessary for you to cancel your booking. Our refund policy is outlined below.

REFUND POLICY

To protect against loss incurred to Mornington Peninsula E-Bike Adventures and our suppliers, cancellations are limited to a 50% refund on any booking cancelled within 7 days of the tour date. No refund will be given for cancellations less than 24 hours prior to tour departure or if you do not show up for the tour. Guests have the option of re-booking their adventure for a future date.

 

CAMERAS AND PERSONAL ITEMS

You are welcome to bring along your camera, however we do not take responsibility for any damage to cameras or other personal items whilst participating on an adventure.

PRIVACY

Your details will only be used for the purpose for which you have provided them and will not be distributed to others, unless agreed by you. We will not disclose individually identifiable information to any third party for any purposes. This means that your e-mail address, your name and any other personal details you may provide will not be passed on or sold to any company for any reason.